Transcripts of Oral Evidence Sessions

London

  • November 24 2014 - Session 1

    Evidence from: Anthony Browne (British Bankers Association), Caroline Rookes (Money Advice Service), and Sir Hector Sants (Archbishop's Task Group on Credit Unions and the Financial Sector)
  • November 24 2014 - Session 2

    Evidence from: Catherine McGrath (Barclays) and Sara Weller (Lloyds Banking Group)
  • November 24 2014 - Session 3

    Evidence from: Peter Brooker (PayPoint UK), David Frank (EE), Steve Round (The Change Account), Peter Seymour (VocaLink), and Tristan Wilkinson (Go ON)
  • November 24 2014 - Session 4

    Evidence from: Fran Bennett (Oxford University/Women’s Budget Group), Paul Raynes (Local Government Association), Deven Ghelani (Policy in Practice)
  • November 25 2014 - Session 1

    Evidence from: Joanna Elson OBE (Money Advice Trust), Chris Fitch (Royal College of Psychiatrists), Jonathan Stearn (Citizens Advice), and Peter Tutton (StepChange)
  • November 25 2014 - Session 2

    Evidence from: Rajiv Prabhakar (Open University) and Karen Rowlingson (Professor of Social Policy)
  • November 25 2014 - Session 3

    Evidence from: Russell Hamblin-Boone (Consumer Finance Association), Ben Hughes (Community Development Finance Association), Melanie Johnson (The UK Cards Association, Mark Lyonette (Association of British Credit Unions Limited), and Claire Whyley (Financial Services Consumer Panel)
  • November 25 2014 - Session 4

    Evidence from: Christopher Stacey (Unlock) and Matt Cullen (Association of British Insurers)
  • January 13 2015 - Session 1

    Evidence from: John Godfrey (Legal & General Group) and Ron Wheatcroft (Swiss Re)
  • January 13 2015 - Session 2

    Evidence from: Clare Spottiswoode CBE and Helen Doyle (Payments Council), and John Howells and Graham Mott (LINK)
  • January 13 2015 - Session 3

    Evidence from: Alex Letts (Ffrees), and David Harwood and Dave Poole (Brighthouse)
  • January 13 2015 - Session 4

    Evidence from: Mark Bayley (The Green Deal Finance Company), and Teresa Perchard (The Fuel Poverty Advisory Group)
  • January 13 2015 - Session 5

    Evidence from: Sam Royston (The Children’s Society)
  • January 26 2015 - Session 1

    Evidence from: Nick Kennett (The Post Office) and Mike Granville (The Post Office)
  • January 27 2015 - Session 1

    Evidence from: Pete Turner (Experian), Jonathan Westley (Experian), and Michael Smith (Experian)

Liverpool

  • December 2 2014 - Session 1

    Evidence from: Peter Fitzhenry (Golden Gates Housing Trust), Siw Jones (North Liverpool Citizens Advice Bureau), and Mike Knight (Riverside Credit Union)
  • December 2 2014 - Session 2

    Evidence from: Deborah Lee (Knowsley Council)
  • December 2 2014 - Session 3

    Evidence from: Austin Staunton (North Lancashire Citizens Advice Bureau), Amina Lone (Social Action & Research Foundation), and Dr Paul A Jones (Liverpool John Moores University).

Cardiff

  • January 9 2015 - Session 1

    Evidence from: Paula Holland (Welsh Local Government Association) and Bethan Jenkins (Welsh Assembly)
  • January 9 2015 - Session 2

    Evidence from: Rachel Dodge (Colleges Wales) and Clare James (Community Housing Cymru)
  • January 9 2015 - Session 3

    Evidence from: Katija Dew (Wales Co-operative), Bill Hudson (ACE Credit Union Services/NACUW), and Lindsey Kearton (Citizens Advice Cymru)

Glasgow

  • January 16 2015 - Session 1

    Evidence from: Karen Arthur (Aviva) and Jeremy Hewer (Scottish Federation of Housing Associations)
  • January 16 2015 - Session 2

    Evidence from: Sandra McDermott (Glasgow City Council), Allison Barnes (Money Advice Service), Sandra Sankey (Improvement Service), Sharon MacPherson (Scotcash)
  • January 16 2015 - Session 3

    Evidence from: Laura Jamieson (COSLA), John Pollock (Trading Standards Scotland), Fraser Sutherland (Citizens Advice Bureau Scotland), and Niall Alexander (Moneyline)
  • January 16 2015 - Session 4

    Evidence from: Rosemary Winter-Scott, Alex Reid, and Erin McCreadie (all from Accountant in Bankruptcy)