Financial Inclusion Virtual Summit:

15 February 2022

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The Commission is delighted to be hosting our first Financial Inclusion Virtual Summit on 15 February 2022 in partnership with the Money and Pensions Service and UK Finance.

The upheaval of the last two years has altered nearly every aspect of our lives, and how we interact with our finances is no exception. But despite all the progress that has been made in the fight to facilitate access to financial services, the work is far from over. Our Financial Inclusion Summit will look at how we can help promote financial resilience across a number of themes including financial education, digital, insurance, pensions and regulation.




09.00 – 09.15 – Registration Arrival/Networking
09.15 – 09.25 – Chair’s Welcome and Opening Remarks – Chris Pond Chair FIC
09.25 – 09.45 – Current Priorities and Future Goals of UK Financial Inclusion Efforts: John Glen MP (Economic Secretary to HM Treasury)

The upheaval of the last two years has altered nearly every aspect of our lives, and how we interact with our finances is no exception. Ensuring the financial health and resilience of the most vulnerable in society is more of a priority than ever before. This presentation will outline the tactics being employed by the UK to address this challenge.

  • How should we define financial inclusion in 2021/2022?
  • How is the UK acting to ameliorate financial exclusion?
  • What are the barriers to achieving this goal in the UK?
  • What can the private sector do to assist policymakers in achieving this goal?
  • What is a realistic end-goal for UK financial inclusion?
09.45 – 10.00 – Comfort Break
10.00 – 10.20 – Keynote Speech: Hector Sants – Chair of Money and Pensions Service
10.20 – 10.50 – The UK’s Financial Inclusion Road to Recovery following COVID-19
Panel Discussion: Theodora Hadjimichael – CEO of Responsible Finance, Bob Wigley – Chairman of UK Finance, Hector Sants – Chair of Money and Pensions Service

The COVID-19 pandemic caused many unforeseen and dramatic effects on personal finances and the economy, due partly to the acceleration of the move towards becoming a cashless society, as well as the growing social pressure surrounding financial equality. Such challenges will be discussed in this session, with a particular focus on how we should effectively manage the recovery from this unprecedented time of upheaval.

  • The impact of the COVID-19 pandemic on financial inclusion efforts in the UK
  • What are the main challenges facing households in the UK following the pandemic?
  • How can we go about ensuring that the development of financial resilience for those most heavily impacted is a cornerstone of our efforts going forward?
  • Have we made any progress since the 2008 economic crisis?
  • Why should post-COVID recovery be any different?


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