OUR 2024 RESEARCH WITH CHASM
We commissioned two research reports from the University of Birmingham’s CHASM to highlight the harms financial exclusion continues to cause in communities across the UK.
The research draws on evidence published between January 2022 and March 2024 (covering Covid-19 and the cost-of-living crisis), as well as nine qualitative group discussions in England, Northern Ireland, Scotland and Wales in April 2024, including four sessions with people with direct, lived experience of financial exclusion.
OUR 2017 REPORT
This report furthers efforts to increase understanding of the role household insurance can play in reducing financial exclusion in the UK.
OUR 2015 REPORT
This report brings together the evidence collected by the Commission from around the country, to assess the state of financial exclusion in the United Kingdom and to provide recommendations on how the Government can work to improve the financial health of the nation.
Covid-19 and small business:
A discussion paper
This discussion paper, in collaboration with Money Advice Trust, examines the problems faced by small businesses which have been accelerated by the coronavirus pandemic.
CONSULTATION RESPONSES AND STATEMENTS
2026
FCA Mills Review Into the Long-Term Impact of AI on Retail Financial Services
2024
FCA Remit Letter: Financial Inclusion (October 2024)
Fixing Financial Exclusion across the Four Nations (June 2024)
2023
HMT response to the Commission letter on the Spring Budget (March 2023)
Commission key asks ahead of the Spring Budget (March 2023)
2022
2021
Response to the Future Financial Framework Regulatory Review
Response to the DWP Stronger Nudge consultation
Response to the HM Treasury Access to Cash consultation
Response to the Treasury Select Committee’s call for evidence on An Equal Recovery
Response to the Treasury Select Committee’s Future of Financial Services inquiry call for evidence
Response to the FCA consultation on insurance pricing
Queen’s Speech 2021 – Statement on Financial Inclusion
Response to the FCA consultation on restricting CMC charges
Response to the HM Treasury March 2021 Budget
The FinTech Review and financial inclusion
Response to the HM Treasury Financial Services Future Regulatory Framework Review
Call to action on forbearance measures February 2021
2020
Response to the HM Treasury Access to Cash call for evidence
Response to the Woolard Review on unsecured credit with Fair By Design
Response to the FCA consultation on guidance for firms on the fair treatment of vulnerable customers
Response to the FCA consultation on additional guidance for firms on mortgages and coronavirus
Response to the Chancellor’s Summer Statement (July 2020)
Response to the Government announcement on draft tax system reform (July 2020)
Treasury Select Committee call for evidence on the impact of Covid-19 (June 2020)